Privacy Policy

STEP UP STAIRS LTD CONDITIONS FOR PROCESSING PERSONAL DATA

1. DEFINITIONS AND GENERAL PROVISIONS
1.1. The following Step Up Stairs Ltd conditions for processing personal data (from now referred to as conditions) provide the arrangements for the conditions of the Data subject, including personal data, which ones Step Up Stairs Ltd processes, the conditions bases set up by Step Up Stairs Ltd, the principles and objectives, the rights of the Data subject and the obligations that Step Up Stairs Ltd has with the conditions and the security measures to protect personal data.
1.2. The processor responsible for personal data is Step Up Stairs Ltd (from now referred to as Step Up Stairs Ltd), with the registry code of 16676650, located at 9a Oaktree Avenue, Batchley, Redditch, Worcestershire, B97 6JU, United Kingdom, email address: harry.wood@steupstairs.co.uk.
1.3. The Data subject is a physical person, including a representative of a legal person, whose personal data is processed by Step Up Stairs Ltd (from now referred to as data subject)
1.4. Personal data is any kind of information on the identified or identifiable Data subject (from now referred to a personal data).
1.5. The processing of personal data is any kind of action that is done on the personal data of the Data subject (this includes collecting, saving, organising, retaining, changing, providing access, using, transmissioning and deleting the personal data of the Data subject).
1.6. Step Up Stairs Ltd has the right to authorise other people or institutions to process the personal data of Data subjects (from now authorised person) with the condition that this kind of authorised person has a signed contract with Step Up Stairs Ltd in which way the authorised person has the obligation to keep all personal data confidential and is obligated to ensure the fulfilment of legal obligations to all authorised processors. Step Up Stairs Ltd will make the names of the authorised processors and their contact details available for the subject if they make an application.
1.7. If the authorised processors or their details change the list will be updated and it will be done within a reasonable amount of time but no later than 30 days after the change of data.

2. THE OBJECTIVES AND LEGAL BASIS OF THE PROCESSING OF PERSONAL DATA
2.1. Step Up Stairs Ltd processes Data subject’s personal data on the following objectives:
2.1.1. To sign a contract with the Data subject (including making a quote);
2.1.2. To fulfil the contract that was signed with the Data subject;
2.1.3. To offer the Data subject goods and/or the provision of services;
2.1.4. To compose Step Up Stairs Ltd internal sales statistics;
2.1.5. To compose marketing and consumer habits and customer satisfaction surveys;
2.1.6. To manage, update and to improve the Step Up Stairs Ltd website;
2.1.7. For other purposes to meet the contract agreement between Step Up Stairs Ltd and the Data subject, including improving the goods and services that are offered by Step Up Stairs Ltd and needed actions to improve the quality;
2.1.8. To protect Step Up Stairs Ltd properties;
2.1.9. To follow and fulfil the obligations made by the law.
2.2. The legal basis of the processing of personal data made by Step Up Stairs Ltd:
2.2.1 Contract with Step Up Stairs Ltd – in particular, the processing of personal data in order to sign the contract and to carry it out, including all the actions needed to sign and carry out the contract;
2.2.2. Data subject’s consent – in particular the processing of personal data to conduct research in marketing, consumer habits and customer satisfaction, also the processing of personal data in a way where the personal data will not be processed based on the contract, the law or other legislations;
2.2.3. Laws and other legislations – the processing of personal data from the law and other legislations that Step Up Stairs Ltd has the obligation to follow;
2.2.4. Contract with the specific processor – the processing of personal data in a situation where the responsible processor has authorised Step Up Stairs Ltd to process personal data on the objectives that have been specified by the processor.
2.3. Step Up Stairs Ltd will make sure that the Data subject will be notified as soon as possible of any processing of personal data of the Data subject that has been required by law, including current conditions and to work together with the Data subject so that all the rights and interests of the Data subject are protected. The data subject at the same time understands that if the personal data is transmitted on their own initiative (for example phone or email) the Data subject gives consent to process the received personal data.

3. COMPOSITIONS OF PROCESSING PERSONAL DETAILS
3.1. Step Up Stairs Ltd also processes the following Data subject’s personal data:
3.1.1. Details on the Data subject (name, date of birth, gender, nationality, bank account number etc);
3.1.2. Data subject’s contact details (address, email address, phone number, fax number etc);
3.1.3. Other personal details that have been provided to Step Up Stairs Ltd by the Data subject, which means personal details that are associated with the Data subject.
3.2. The exact combination of the Data subject’s personal details that is processed by Step Up Stairs Ltd is based on what kinds of personal details the Data subject reveals to Step Up Stairs Ltd.
3.3. The data subject is not obligated to reveal their personal details to Step Up Stairs Ltd if there are details that they do not wish to share, but the Data subject has to take into consideration that in the case of incomplete and insufficient details, Step Up Stairs Ltd might not be able to offer goods to the Data subject and/or offer them services.

4. RECORDING AND RETAINING PERSONAL DATA
4.1. Step Up Stairs Ltd records and retains all personal data provided by the Data subject on the conditions that meet the current Conditions and the principles and requirements of legislations.
4.2. Step Up Stairs Ltd will provide that all employees that in any way will be in contact with the Data subject’s personal data, all have consent from Step Up Stairs Ltd to access the Data subject’s personal data in order to carry out the objectives of processing personal data and that they all will follow the obligation of confidentiality.
4.3. Step Up Stairs Ltd has the right to record all orders that have been done with all means of communication (phone, email), also other actions that the Data subject has done and if needed use those recordings to show proof of orders or other services and/or for resubmission and to carry out any other objectives in the conditions for processing personal data.
4.4. Step Up Stairs Ltd will retain the personal data of Data subjects to offer a specific time for goods and/or services and after that until it is needed to protect the rights of Step Up Stairs Ltd or based on the law.
4.5. Step Up Stairs Ltd will retain Data subject’s personal data, the ones that Step Up Stairs Ltd will process as an authorised processor, during a time frame that has been agreed with the processor.

5. TRANSMITTING PERSONAL DATA TO THIRD PARTIES
5.1. Step Up Stairs Ltd has the right to forward personal data to third parties, this includes third parties that are located in other European Union countries, in the case if the transmitting of personal data is in conjunction and needed by Step Up Stairs Ltd in order to offer goods and/or services to Data subjects, this includes all actions needed to take to offer goods and/or services or to reach other objectives of processing personal data designed by Step Up Stairs Ltd or to fulfil obligations that come from law or other legislations for Step Up Stairs Ltd.
5.2. Step Up Stairs Ltd will transmit personal data to third parties only to the extent where it is needed to fulfil objectives to process personal data designed by Step Up Stairs Ltd. Step Up Stairs Ltd requires individuals to whom personal data is being transmitted and published to, to follow the rules of safety and confidentiality set up by Step Up Stairs Ltd and to ensure that the level of data protection is equivalent to data process activities.
5.3. Step Up Stairs Ltd has the right to transmit personal data to these following third parties:
5.3.1. Step Up Stairs Ltd business and cooperative partners;
5.3.2. Lawyers and other advisors who are related to Step Up Stairs Ltd;
5.3.3. individuals to whom Step Up Stairs Ltd has given claims to;
5.3.4. individuals to whom Step Up Stairs Ltd can or is obligated to reveal the personal data of Data subjects based on the obligations from the law that Step Up Stairs Ltd has to follow;
5.4. Step Up Stairs Ltd has based on the current Conditions revealed the list of authorised processors, that is being renewed by Step Up Stairs Ltd based on the Conditions. In the data subject’s application Step Up Stairs Ltd will reveal to the Data subject which kind of individuals Step Up Stairs Ltd has forwarded Data subject’s personal data to.

6. DATA SUBJECTS RIGHTS
6.1. Data subject has the rights:
6.1.1. to get information on the Data subject’s personal data processed by Step Up Stairs Ltd and how they are processed, also including information on third parties to whom Step Up Stairs Ltd has forwarded personal data to;
6.1.2. require the immediate fixing of incorrect personal data that is concerning the Data subject, also to fix personal data that is incomplete;
6.1.3. require the immediate termination of the processing of personal data of the Data subject and the deletion of personal data in the cases that is provided by law;
6.1.4. require in the cases provided by law restrictions to processing of personal data of the Data subject or object to the processing of personal data;
6.1.5. to receive personal data of the Data subject that they have provided to Step Up Stairs Ltd in a structured way, in a common format and in a machine readable from and the right to forward the data to another authorised processor without Step Up Stairs Ltd preventing that;
6.1.6. at any time, forbid the processing of data concerning the Data subject for the purpose of research into consumer habits or direct marketing and the transferring of personal data to third parties, that wish to use them for the researching of consumer habits or direct marketing;
6.1.7. at any given time take back their consent of processing personal data, also the Data subject only has the right to take back their consent of processing personal data that is being used for marketing purposes. Withdrawal of consent does not affect the lawfulness of the processing carried out prior to the withdrawal, nor shall the withdrawal of consent affect the processing of the personal data of the Data subject where the processing of personal data is carried out by the law.
6.2. Step Up Stairs Ltd has the obligation to inform third parties of the fixing, deleting or restricting of processing personal data of the Data subject, from whom they got the personal data or to whom the personal data was forwarded to if it is technically possible and will not bring along disproportionately high costs
6.3. The Data subject has the obligation to present all applications and requirements that concern personal data that is electronically digitally signed to the email address harry.wood@steupstairs.co.uk or signed on paper by hand and send them to located at 9a Oaktree Avenue, Batchley, Redditch, Worcestershire, B97 6JU, United Kingdom.

7. Step Up Stairs Ltd OBLIGATIONS
7.1. Step Up Stairs Ltd is obligated to process personal data, also gather, forward and retain personal data, with current Conditions and other rules of Step Up Stairs Ltd relating to the processing of personal data and to the laws of personal data protection and to the regulations of the European Parliament and of the Council number 2016/679 and in other objectives and conditions of accurate legislations.

8. MEASURES FOR PERSONAL DATA PROETECTION
8.1. Step Up Stairs Ltd in their actions follows the measures for personal data protection and will do everything they can to make sure that the processing of personal data, including the gathering, forwarding and retaining of personal data is done in a way where it provides the security of current technical and organisational methods of processing personal data.
8.2. In the case that there is a violation of the Data subject’s personal data which in turns gives apparent danger to the Data subject’s rights and freedom, Step Up Stairs Ltd is obligated to inform the Data subject without any delays that a violation has happened with the personal data, also explain what the exact kind of violation is, the possible consequences of the violation and the measure that are being taken in order to eliminate the violation and also inform the Data subject with the current information of what individual obtains contact details.

9. PROTECTION OF DATA SUBJECT’S RIGHTS
9.1. If the Data subject finds that Step Up Stairs Ltd has made violations while processing their personal data, then the Data subject has the right to contact Step Up Stairs Ltd with the claim to eliminate the violation.
9.2. The Data subject has the right to contact Step Up Stairs Ltd (registry code 16676650) with relevant questions about processing personal data on the phone number +44 7585 446 794, email address harry.wood@steupstairs.co.uk or on the address 9a Oaktree Avenue, Batchley, Redditch, Worcestershire, B97 6JU, United Kingdom.

10. FINAL PROVISIONS
10.1. Step Up Stairs Ltd has the right to one-sidedly change the Terms and Conditions, informing the Data subject of the change in at least 30 days on the Step Up Stairs Ltd website , expect if the Terms and Conditions are changed only for the purpose of changes in the requirements set out in relevant legislations.

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